Adding Featured Video:
To add a featured video, go to the product edit page and scroll down to the “featured video” section. You can upload or embed featured video from here and customize its thumbnail and control its display. You can choose to display the video on the product page and listing page.
Adding Video to Product Gallery:
To add videos to the product gallery, go to the “Product Video” section from the left admin menu. Click on All Videos to see all attached videos. You can add, edit, or remove videos from here.
While adding video in the gallery, you choose to upload or embed video form YouTube, Vimeo, Dailymotion, Metacafe & Facebook.
You can attach this video to multiple products at once, just type in the product name and attach it to as many products as you want.
Gallery Thumbnail
You can upload a custom thumbnail and if no thumbnail is specified, the default red video icon will be used as a thumbnail.
Support Formats for Uploading Video
You can upload video in any format and attach it to any product with or without thumbnail. Some of the major supported formats are
- MP4
- MKV
- AVI
- MOV
- FLV
- WMV
- and many more
Incase if your video format is very rare, once purchased, contact us to get it included without any extra fee.
Configuration Options
WooCommerce Video Product extension comes with separate settings for embedded and self-hosted videos.
Settings for Self-Hosted Featured Video
Following are the configuration options for self-hosted featured video,
- Auto Play – Enable/Disable video autoplay
- Is Loop – Select yes to play video in loop
- Mute Video – Select yes to mute video by default
- Video Controls – Show/Hide video controls.
Settings for Third-Party Embedded Featured Video
Following are the configuration options for the third party featured video,
- Auto Play – Enable/Disable video auto play (Subject to applicability).
- Full Screen – A video without thumbnail is played from the page. You can choose to show/hide “Full Screen” button (Subject to applicability).
- Mute Video – Select yes to mute video by default (Subject to applicability).
- Related Video – Show/Hide related videos (Subject to applicability).
* Subject to applicability states that the feature will only work if the third party website or browser offers this control or not. For example, Google Chrome has a strict autoplay policy that you can read here.
Settings for Third-Party Embedded Video in Gallery
Following are the configuration options for third party gallery video,
- Auto Play – Enable/Disable video auto play (Subject to applicability).
- Full Screen – A video without thumbnail is played from page. You can choose to show/hide “Full Screen” button (Subject to applicability).
- Mute Video – Select yes to mute video by default (Subject to applicability).
- Related Video – Show/Hide related videos (Subject to applicability).
Compatibility with Page Builder Plugins
WooCommerce Product video extension is now compatible with page builder plugins mainly elementor/divi. If you are using any other page builder and the video is not working fine for you. Please try this option as it fixes the issues in most of the cases for wp bakery and other page builder plugins as well.
Common Issues and their fixes:
The video is not displaying properly on the shop and/or product pages.
This happens when you using a highly customized theme or you have customized your page aggressively by using page builder plugins. If you are using any page builder plugin, please go to admin > product video > Settings > Elementor/Divi and select “yes” from the dropdown. Sometimes it does the trick. If the issue is persistent please contact our support team so they can manually fix the CSS issues.
How to change the default pink/red video icon from the gallery?
While adding a gallery video, you can upload a custom thumbnail. If no thumbnail is added, a default video icon will appear.
