Functionality: Chat, Helpdesk / Support, Web App Integration
Chaport is a free and easy-to-use live chat for your WordPress website. Start talking to customers in real-time and increase your sales!
This plugin is only for those who don’t already have a live chat service set up and want to get started with one. We offer the installation of the free version of Chaport. There are no functions or customization options in the dashboard, and they must all be done in the Chaport app by the site owner.
Requires a Chatport account.
https://www.chaport.com/help/installation-on-a-website/install-chaport-on-wordpress
Use the chaport plugin if a customer requests that they want to have a live chat on their site, and don’t already have a live chat service of their own. This chat service must be used and maintained by the customer in the apps outside of their site. The customer must go to chaport.com and register their own account.
Installation:
Download and install the plugin:
Configuration:
The customer will need to register an account:
Reference the links below for how to setup the plugin:
If the plugin is covered by WDS Plan, please PAY ATTENTION to which WDS plan is this plugin included with.)
WDS Plan
The legacy Functionality Form/Worksheet process has been deprecated and is no longer required for scoping or documentation. Instead, the AI Companion – WDS Plugin Support Assistant should be used to generate detailed instructions and requirements for plugin usage.
The generated output can be exported as PDF or DOC files and attached to the relevant ticket or DCT, ensuring a more streamlined and standardized documentation workflow.
